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LEGAL

PRIVACY POLICY

Last updated: January 12, 2026

Quick Summary

Your data is encrypted end-to-end
We never sell your personal information
You control your data at all times
GDPR and CCPA compliant

1. Introduction

CarboCredit ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, mobile applications, and services (collectively, the "Services").

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when registering for an account, including:

  • Name and email address
  • Wallet addresses (for blockchain transactions)
  • Profile information and preferences
  • Payment information (processed securely by our payment providers)

2.2 Usage Data

We automatically collect certain information when you use our Services:

  • Device information (type, operating system, unique device identifiers)
  • Log data (IP address, browser type, pages visited, time spent)
  • Carbon footprint data from connected devices and applications
  • Transaction history on the CarboCredit platform

2.3 Third-Party Data

With your consent, we may collect data from third-party services you connect to CarboCredit:

  • Smart home devices (energy consumption data)
  • Transportation apps (travel and commute data)
  • Energy providers (utility consumption data)

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our Services
  • Calculating and tracking your carbon footprint
  • Processing transactions and distributing rewards
  • Personalizing your experience and providing tailored recommendations
  • Communicating with you about updates, promotions, and support
  • Ensuring the security and integrity of our platform
  • Complying with legal obligations

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

4.1 With Your Consent

We may share your information when you have given us explicit consent to do so.

4.2 Service Providers

We may share information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer support.

4.3 Blockchain Transparency

Certain transaction data is recorded on public blockchain networks by design. This data is pseudonymous but publicly accessible. We recommend reviewing your privacy settings and understanding blockchain transparency before making transactions.

4.4 Legal Requirements

We may disclose information if required by law, regulation, legal process, or governmental request.

5. Data Security

We implement industry-standard security measures to protect your personal information:

  • End-to-end encryption for data in transit and at rest
  • Regular security audits by third-party firms
  • Multi-factor authentication options
  • Secure, SOC 2 Type II certified infrastructure
  • Regular employee security training

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Opt out of marketing communications at any time
  • Withdraw consent: Withdraw consent where we rely on consent to process your data

To exercise any of these rights, please contact us at privacy@carbocredit.io.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws, including Standard Contractual Clauses approved by the European Commission.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider the nature of the information, the purposes for processing, and applicable legal requirements.

9. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

privacy@carbocredit.io
Data Protection Officer: dpo@carbocredit.io